Agent
↗ open in Jira
| Component | Weight | Source | Breach behaviour |
|---|---|---|---|
| Team SLAs (MTTA/MTTR) | 40% | Auto — Jira SLA | Entire team out + shows who & which ticket |
| Ticket quality | 20% | Auto — re-adjusted label | Per person only |
| Spikes handled | 10% | Auto — Jira spikes | Per person only |
| Project execution (MT) | 30% | Manual — progress % in app | Per person only |
Simulate bonus outcome with updated KPI weights.